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Certified Pre-Owned Mercedes-Benz Vehicles
Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. No matter what your odometer reads, your confidence will know no bounds.
Mercedes-Benz of St. Clair Shores Reviews
It started rocky, but SVS came through for me.I did end up with excellent service.bMy car is running smoothly, but has some additional bruises and scratches.
My customer service with Trevor was unwelcoming, defensive, unreliable, and deceptive. The "Check Engine Oil At Next Refueling" message intermittently comes on. My service is incomplete.
I really wanted to write a good review about my recent experience at Mercedes-Benz of St.Clair Shores in Michigan on July, 2024. Everything was good at the beginning. I found a Certified Pre-Owned 2023 Mercedes GLE450 with 4,500 miles on it (supposedly). Advisor Kalin Atkinson was helpful in answering my questions and we agreed on the price. I was very excited about buying this car! This was my first Mercedes.
I inspected the car and found a couple cosmetic issues (small paint chips on the hood and front bumper) that Kalin Atkinson didn't specify previously when we discussed the condition of ... Read More DealerRater - Dec 27, 2024
Poor Service , Lie after Lie , had sprinter 3 weeks and was told yesterday that I would be 1st this MORNING with the Tech , it"s 12:10 and some BIRD BRAIN told me that he had two vehicles ahead of me without a pause to look at any paper work or walk away to check , PLEASE ,PLEASE , Please go some where else , THE SERVICE DEPT SUCK .
Happy customer thanks for being understanding and helpful and open minded after I was wrong I really appreciate y’all
I had best experience buying my 2023 GLC 300, Lucas Sales person was very Professional with exceptional knowledge. He tried his very best ito accomodate my needs. Whole process took less than 2 hours..Sale Manager Riz was also great. And most important this dealership won’t forget you after you leave. I had few questions after buying my car Lucas was more than happy to answer and return phone calls, txt back right away. I will definitely recommend this dealership to my friends and family and will come back for my next purchase.
My experience with Mercedes-Benz of St. Clair Shores was awesome! Everything was smooth from the beginning to the end. Dave Dykstra answered all of my questions and was incredibly accommodating. Dave then helped me set up the Mercedes app, programmed my garage door and walked me through all the features on the car. Overall, I am very satisfied with my experience with all departments at the Mercedes-Benz of St. Clair Shores dealership. I can proudly say that I am a happy repeat customer now, as my second experience with this dealership went extremely well.
I drove over 600 miles from NY to Grosse Pointe Farms and hit one pot hole. I needed a new tire. Lauren Yeager was courteous, efficient, and top notch in getting me a new tire on my car ASAP!!!
I feel I must share my experience... I brought my car in for an oil change and asked for the Mercedes ME app to be activated. Oil change completed and Chris informed me that the app should be ready in a couple days. It never worked so I called schedule an appointment again with Chris, he informed me this would be 3-4 weeks out, in which I said OK and schedule me in. Week one passes by, no phone call, I call them they tell me 2-3 days…. Week 2 no phone call, I call them they tell me 2-3 days… ... Read More DealerRater - Jul 30, 2020
I have used this Mercedes dealership for about 6 years now. I always recieve superior service from the Mercedes Benz team. Shout out today to Will, Harold and Jacob. This dealership is honest and has integrity. I never feel pressured. In fact, they always take the time to explain what needs to take priority and what can wait until next visit. As a customer, I appreciate this. If my wait is a couple hours they always arrange a car or ride to travel to nearby shopping.
Welcome to
Mercedes-Benz of St. Clair Shores
Thank you for making your way to Mercedes-Benz of St. Clair Shores, your certified Mercedes-Benz dealer serving drivers throughout St Clair Shores and the surrounding areas. At our dealership, you’ll find a solid selection of new Mercedes-Benz for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Mercedes-Benz technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Mercedes-Benz of St. Clair Shores in St Clair Shores today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 586-773-2369.